Returns & Exchanges
At Wade Building Supplies, we want you to be fully satisfied with your purchase. If a product does not meet your expectations, you can return it within 30 days of delivery provided it is in its original, unused condition.
Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.
Ship the Items
Affix the provided return label or use a tracked courier service to send the package back to our main distribution center.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing